Privacy policy

Last updated: September 2026

At Cairns Premium Lawn & Garden (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

1. Information We Collect
When you visit our website or submit an online booking or quote form, we may collect personal details including:

• Full name
• Phone number and email address
• Property or service location address (in and around Cairns, QLD)
• Job descriptions, specific notes or media uploads you provide

2. How We Use Your Information
We collect and use your personal information strictly to:

• Communicate with you regarding your lawn care, garden maintenance or commercial/holiday letting service requests.
• Generate accurate quotes and schedule bookings via our management platforms (such as ServiceM8).
• Improve our website functionality and user experience.

3. Disclosure of Information
We do not sell, trade or rent your personal information to third parties. We will only disclose your data if required by law or to trusted technical service providers who assist us in operating our website and business operations, provided they agree to keep your information confidential.

4. Data Security
We take all reasonable procedural and electronic steps (including SSL data encryption) to protect your personal information from unauthorised access, loss or misuse.

5. Access and Correction
You have the right to request access to any personal information we hold about you, or to ask us to correct any outdated or incorrect details. To make a request, contact us directly at our official business contacts listed on this site.